# Shelta Asset ## Docs - [How to Contact the Shelta Asset Support Team for Help](https://docs.sheltaasset.com/help/contact.md): Reach Shelta Asset support by phone, email, or WhatsApp. Learn which channel to use, what information to have ready, and expected response times. - [Shelta Asset FAQ: Equity, Renting, Payments and KYC](https://docs.sheltaasset.com/help/faq.md): Answers to the most common questions about equity, renting, KYC verification, payments, and how Shelta Asset works for landlords and tenants. - [Shelta Asset Key Concepts and Platform Terminology](https://docs.sheltaasset.com/help/key-concepts.md): A plain-language glossary of the terms you'll encounter on Shelta Asset, from Asset Codes and Equity Status to Lock Periods and Disbursements. - [Shelta Asset: Nigeria's Fractional Property Platform](https://docs.sheltaasset.com/introduction.md): Shelta Asset is Nigeria's fractional property ownership and rental management platform. Buy equity in vetted properties or find your next verified rental home. - [How Rental Income Disbursements Work on Shelta Asset](https://docs.sheltaasset.com/investors/disbursements.md): Learn how Shelta Asset calculates and distributes your rental income share, including the management fee, pro-rata formula, and payout schedule options. - [Access and Download Your Investor Documents on Shelta Asset](https://docs.sheltaasset.com/investors/documents.md): Access and download your equity agreements, asset documents, and KYC files from your Shelta Asset investor dashboard — all in one place. - [Create Your Shelta Asset Landlord Account and Get Started](https://docs.sheltaasset.com/investors/getting-started.md): Learn how to create your landlord account, verify your email, set up two-factor authentication, and understand the steps ahead before you can invest. - [How to Buy Fractional Property Equity on Shelta Asset](https://docs.sheltaasset.com/investors/how-to-invest.md): A step-by-step guide to buying fractional equity on Shelta Asset, from KYC approval through signing the Power of Attorney to completing your payment. - [Complete Landlord KYC Verification on Shelta Asset](https://docs.sheltaasset.com/investors/kyc.md): Understand what KYC is, why it is required on Shelta Asset, what information to provide, and what happens after you submit your identity verification. - [How to Browse the Shelta Asset Equity Marketplace](https://docs.sheltaasset.com/investors/marketplace.md): Discover fractional property listings on Shelta Asset, filter by class, category, and location, and book an inspection before you invest. - [View Your Equity Purchase Payment History on Shelta Asset](https://docs.sheltaasset.com/investors/payments.md): View your equity purchase transactions, understand payment statuses, find your Paystack reference, and see how amounts are displayed in naira on Shelta Asset. - [Track Your Equity Portfolio and Earnings on Shelta Asset](https://docs.sheltaasset.com/investors/portfolio.md): Understand your Shelta Asset portfolio — equity positions, status meanings, earnings estimates, co-landlords, and per-position disbursement history. - [Landlord Support: Get Help with Your Shelta Asset Account](https://docs.sheltaasset.com/investors/support.md): Reach the Shelta Asset support team by phone, email, or WhatsApp. Get help with KYC, payments, disbursements, and equity questions as an investor. - [How to Apply for a Rental Property on Shelta Asset](https://docs.sheltaasset.com/tenants/applying.md): Understand the requirements, affordability check, and step-by-step process for submitting a rental application on Shelta Asset and what happens next. - [Access and Download Your Tenancy Documents on Shelta Asset](https://docs.sheltaasset.com/tenants/documents.md): Access your tenancy documents on Shelta Asset, download them via secure link, and learn what each document type means and how documents are added. - [Create Your Shelta Asset Tenant Account and Get Started](https://docs.sheltaasset.com/tenants/getting-started.md): Create your Shelta Asset tenant account, verify your email, and learn how the full rental journey works — from KYC verification to moving in. - [Complete Tenant KYC Identity Verification on Shelta Asset](https://docs.sheltaasset.com/tenants/kyc.md): Learn what KYC is, which fields you need to fill in, how sponsor details work for students, and what happens after the Shelta team reviews your submission. - [Review and Sign Your Shelta Asset Lease Agreement](https://docs.sheltaasset.com/tenants/lease-agreement.md): Learn what your lease agreement contains, how to sign it digitally using a one-time password, and what happens as soon as your signature is recorded. - [Submit and Track Maintenance Requests on Shelta Asset](https://docs.sheltaasset.com/tenants/maintenance.md): Submit a maintenance request on Shelta Asset, attach photos, choose the right urgency level, and track the status of your request through to resolution. - [Paying Rent and Managing Payments on Shelta Asset](https://docs.sheltaasset.com/tenants/paying-rent.md): Understand the full payment flow on Shelta Asset — from your first activation payment through monthly rent, saved cards, receipts, and lease renewal. - [Browse and Inspect Rental Properties on Shelta Asset](https://docs.sheltaasset.com/tenants/rental-marketplace.md): Learn how to explore available rental listings on Shelta Asset, view property details, and book a physical inspection before you apply. - [Get Help with Your Shelta Asset Tenancy and Payments](https://docs.sheltaasset.com/tenants/support.md): Reach the Shelta Asset support team as a tenant, get help with payments, maintenance, lease queries, and find answers to common renting questions.