Create your account
Visit the sign-up page
Go to app.sheltaasset.com and click Sign Up.
Choose your account type
On the account type screen, select Rent — this registers you as a Tenant. Do not select “Own”, which is for property investors.
Fill in your details
Enter your first name, surname, an optional middle name, your email address, your Nigerian phone number (+234), and a password.Your password must meet the following requirements:
- At least 8 characters
- One uppercase letter (A–Z)
- One number (0–9)
- One special character (e.g.
!@#$%)
Sign in
Once your email is verified, go to app.sheltaasset.com/login and sign in with your email address and password. If you forget your password, click Forgot password on the login page and follow the instructions sent to your email.Your tenant dashboard
After signing in you land on your Tenant Dashboard. Here is what each section contains:Overview
Your tenancy summary — active property, next payment due date, and open maintenance requests.
Rental marketplace
Browse verified properties available to rent. Requires approved KYC to book an inspection or apply.
Applications
Track the status of any tenancy applications you have submitted.
Payments
Pay rent and service charges, view your payment history, and manage saved payment methods.
Maintenance
Submit and track maintenance requests for your rented property.
Documents
Access your lease agreement and other tenancy documents.
Your dashboard also shows a KYC status banner until your identity is verified. You will not be able to book inspections, submit applications, or make payments until KYC is approved.
The tenant journey
Here is a complete overview of what renting through Shelta Asset looks like, from start to finish:Complete KYC verification
Submit your Know Your Customer (KYC) form from Dashboard → KYC. This is required before you can book a property inspection, submit an application, or make any payment. Review takes 2–3 business days.Learn how KYC works →
Browse the rental marketplace
Once your KYC is approved, go to Dashboard → Rental to view all available properties. Each listing shows photos, location, room count, size, and monthly rent.
Book a property inspection
On any listing you are interested in, click Book Inspection and select your preferred date and time. The Shelta team will confirm your appointment within 24 hours.
Submit a tenancy application
After your inspection, submit a formal application for the property. You can include a preferred move-in date and a message to the Shelta team. The team will be in touch within 2–3 business days.
Sign your lease agreement
If your application is approved, you will receive a lease agreement to review and sign digitally from your dashboard. You will verify the signing with a one-time password (OTP) sent to your email.
Make your first payment
After signing, you will be prompted to pay the security deposit (if applicable) or the first month’s rent and service charge. Payment is processed securely via Paystack.
Move in
Once payment is confirmed, your tenancy becomes active. Complete the move-in checklist from your dashboard to officially confirm you have taken possession of the property.
Next step
Complete your KYC
Learn what information you need to provide, how the review works, and what happens after a decision is made.