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When the Shelta team approves your rental application, they create your tenancy and generate a lease agreement. You must read and digitally sign this agreement before you can make your first payment and activate your tenancy. Signing is done entirely within your Shelta Asset dashboard using a one-time password (OTP) sent to your registered email address.

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What your lease agreement contains

The agreement is a legally binding residential tenancy document. It includes the following information:

Parties

Your full name, tenant code, and the property management details for Shelta Real Asset Ltd.

Property details

The property name, asset code, and full address (street, LGA, and state).

Lease term

The commencement date and expiry date of your tenancy as set by the Shelta team.

Financial terms

Your monthly rent, monthly service charge, and security deposit amount (if applicable).
The agreement also sets out your obligations as a tenant (including no sub-letting, maintaining the property, and giving 60 days notice to vacate), the agent’s obligations (habitable condition at move-in, structural maintenance, deposit refund within 30 days), and the terms for early termination, which carry a penalty of two months’ rent.
Read the agreement carefully before signing. Once you sign, the document is stored on record and your tenancy moves forward to the payment stage. You cannot undo a signed agreement.

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How to sign your lease agreement

Signing uses a two-step OTP process. You request a code, receive it by email, then enter it in the dashboard to confirm your consent.
1

Open your tenancy

Go to the Rental section of your dashboard. Your tenancy should be in Pending status. Click View Agreement to read the full document.
2

Request your signing OTP

At the bottom of the agreement page, click Request Signing Code. A six-digit OTP will be sent to your registered email address. The subject line will show the code directly: Your lease signing OTP — 123456.
3

Check your email

Open the email from Shelta Asset. The six-digit code is displayed prominently. You have 10 minutes to use the code before it expires.
4

Enter the OTP and confirm

Return to the agreement page, enter the six-digit code in the confirmation field, and click Sign Agreement. The platform verifies the code and records your digital signature immediately.
OTP codes expire after 10 minutes. If yours expires before you enter it, request a new code using the same button. Each request invalidates the previous code.

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What AWAITING PAYMENT status means

As soon as your signature is recorded, two things happen simultaneously:
  1. Your tenancy status changes from Pending to Awaiting Payment.
  2. A signed copy of the lease agreement is saved to your documents.
Awaiting Payment means your lease is signed and on record, and your tenancy is ready to be activated — but it will not become fully Active until you complete your first payment. No one else can claim the property while your tenancy is in Awaiting Payment status.
You will receive a confirmation email as soon as your agreement is signed. The email summarises the property and signing date, and includes a link to proceed to payment.

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After signing — what comes next

Once your tenancy is in Awaiting Payment status, the Payments section of your dashboard will show your first payment due. This will be either:
  • Your security deposit, if one was set for the property, or
  • Your first month’s rent plus service charge, if no security deposit applies.
See Paying Rent for the full payment flow and instructions on how to complete your first payment and activate your tenancy.
Check your spam or junk folder first. If the email is not there, wait a minute and click Request Signing Code again to generate a new code. Make sure the email address on your account is correct — you can verify this in your profile settings.
Yes. The signed agreement is stored in your Documents section and is accessible at any time from your tenant dashboard.
Contact the Shelta support team before signing. Do not sign an agreement you have not read fully or have concerns about. The Shelta team can clarify terms or, in some cases, address a specific issue before the document is finalised.